Refund Policy

Midway Organics – Refund Policy

Product: Glycolic Acid

At Midway Organics, we believe in the effectiveness of our products and proudly offer a 120-Day Money-Back Guarantee for our Glycolic Acid.

Eligibility for Refund

To qualify for a refund under our 120-Day Guarantee, the following conditions must be met:

  1. Consistent Use – The customer must apply the Glycolic Acid consistently for 4 months (120 days).

  2. Video Documentation – The customer must provide:

    • 3 videos per week, showing the application of the product.

    • Videos should cover the entire 4-month period (approximately 48 videos total).

    • Videos must clearly show the product being applied by the customer.

  3. Submission for Review – All videos must be submitted to Midway Organics for review within 7 days after the 120-day period ends.

Refund Process

  • Once the videos are reviewed and verified for consistency of use, we will initiate a 100% refund of the product price.

  • Refunds will be processed using the original payment method within 14 - 28 business days after approval.

Non-Eligibility

  • Customers who do not provide the required video documentation will not be eligible for a refund.

  • Shipping charges (if any) are non-refundable.