Shipping Policy
At Midway Organic, we strive to provide a seamless and efficient shipping experience for our valued customers. Our shipping policy outlines the key details and guidelines to ensure that your orders are processed and delivered in a timely manner.
Order Processing Time: We understand the importance of receiving your products as soon as possible. Therefore, we commit to processing your orders within 3-5 business days. Please note that once an order has been processed, it cannot be modified or cancelled.
Shipping Confirmation and Tracking: To keep you informed about the progress of your shipment, we will send you a shipping confirmation email once your order has been dispatched. This email will include a tracking number and instructions on how to track your package. Please allow up to 24 hours for the tracking number to become active.
Shipping Delays: While we make every effort to ensure prompt delivery, there may be instances where shipping delays occur due to factors beyond our control. These factors may include weather conditions, accidents, or incorrect shipping information. If there is a delay in shipping your order, we will notify you as soon as possible and work diligently to resolve the issue.
Shipping Restrictions: We regret to inform you that we are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, there may be certain remote areas within Pakistan where we are unable to deliver. If you are unsure whether we can ship to your location, please contact our customer support team prior to placing your order.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to reach out to us. Our dedicated customer support team is available to assist you and provide any necessary clarification. We value your satisfaction and will do our best to ensure a smooth and efficient shipping experience for you.